Trusted by 100+ firms across West Yorkshire
Rated EXCELLENT – 4.9 out of 5
(based on independent Google Reviews to April 2024)
Fixed price, all-inclusive IT Support
Take control of your IT spending with all-in-one, fully managed IT Support – at a fraction of the cost of a full IT department. Choosing our IT Services gives you access to the latest technology to help your business grow, work more efficently and boost profitability.
✓ Local 24/7 IT Support from our Halifax-based team
✓ Keep IT systems secure, up-to-date and reliable with remote-monitoring and anti-virus
✓ Single point-of-contact – from buying & setting up new laptops, through to server installations, e-mail systems and network repairs
✓ Knowledgeable & quality advice from Microsoft Partners, with a team of Microsoft-certified Professionals
✓ Get the most out of technology with strategic IT input and project support offering the latest technology – including Microsoft CoPilot
Protect your business with data backup & cyber-security
Protect your business against data loss, cyber-attacks, viruses and ransomware with Office 365 Backup and Sophos Security – giving you award-winning industry-leading protection from just £5 a month.
✓ Automatic daily backups of Office 365 and server data – from Word files and email mailboxes, through to OneDrive and SharePoint websites, protect your business from data loss or accidental file deletion.
✓ Quickly search for and recover files – and restore data back to a certain time.
✓ Stop ransomware from encrypting your files with Sophos InterceptX – a powerful anti-ransomware platform which anticipates and stops threats before they take hold.
✓ Stop malicious e-mails with automatic attachment and hyperlink scanning.
✓ Guard against viruses and malware with Sophos EndPoint Protection – automatically blocking and cleaning threats before they wreck havoc on your business.
✓ Encrypt mobile devices & laptops – protecting critical data if devices are lost or stolen.
Latest from the Urban IT Helpdesk
Benefits of choosing a UK based IT Services Firm
For small and medium sized businesses across Yorkshire, choosing the right IT partner can help your firm grow, access the latest technologies, and ultimately boost profits. We’re passionate believers that you can’t simply just pick an IT firm from Google and assume they’re the right fit. Instead, you need to meet face-to-face, and carefully assess […]
Explore how 2024’s IT & Tech trends are helping Yorkshire businesses
For firms across Halifax, Huddersfield, Bradford and Leeds, Covid-19 is continuing to have a huge impact on the way business IT operates – bringing drastic changes in just months that would otherwise have taken years. Likewise, ‘Artificial Intelligence’ (or ‘AI’ for short) was one of 2023’s biggest developments – and 2024 will no-doubt see further […]
Why choose us?
✓ Single point of contact for all IT needs: We cover everything from ordering & setting up new laptops, through to screen replacements and server installs – giving you the services of an internal IT department at a fraction of the cost.
✓ Access to highly skilled, DBS checked staff: With Microsoft-certified qualifications, and years of IT experience, we’re experts in what we do – providing re-assurance that the best team are on-hand.
✓ Dedicated support, 24/7: With our remote support tools, we can speedily connect on and resolve faults as soon as they are reported – regardless of the time of day. Our average fix time is just 16 minutes.
✓ Access to the latest technology: We partner directly with the biggest names in tech – giving you access to the latest technology (including new software, hardware and cloud products) at exclusive prices.
Customer Reviews
Don’t take our word for it – see what our customers are saying. We’re confident in our service quality – and we’ll happily put you in direct contact with our existing customers.
“We’ve used Urban for our computer network support for four years. In that time, we’ve grown from a small business with ten PC’s, through to a multi-site organisation with over a hundred. The fact I can turn to one firm for anything IT is what re-assures me the most – we have critical issues that need resolving ASAP, so need a company that provides round-the-clock support. Likewise, I wanted re-assurance that systems are secure (especially with GDPR), and buying Sophos Security through them makes things easier for us. I’m happy to have a chat with anyone considering them – we literally wouldn’t use anyone else.”
April 2024, Chemicals Manufacturer, 95 employees, Huddersfield