Grow your business with
Award-winning IT Support
in Halifax, Huddersfield, Leeds & Bradford
✓ Fast and Unlimited IT Support from our Halifax IT team
✓ Secure Cloud IT Solutions to work from anywhere
✓ Switch your IT Support provider seamlessly in just 7 days
✓ 16-minute average fix-time – with industry-leading SLA’s
✓ Fixed-price Pay Monthly or Pay-as-you-go IT Support & Consultancy
✓ Microsoft Partners – offering the latest technology (including Microsoft CoPilot) to grow your business, win new customers and work more productively
Trusted by 100+ businesses across West Yorkshire
Rated EXCELLENT – 4.9 out of 5
(based on independent Google Reviews to February 2025)
All-inclusive IT Support
✓ Fix your costs with all-in-one, fully managed IT Services – at a fraction of the price of a full IT department.
✓ Access the latest technology to help your business grow and work more efficiently
✓ Flexible pay-as-you-go options with affordable pricing for local businesses.
✓ One point-of-contact – whether it’s editing a Word document, setting up new laptops, installing servers, managing email systems, or repairing networks.
✓ Local 24/7 IT Support from our Halifax-based team
✓ Contact us by phone, email or live-chat
✓ Keep IT systems secure, up-to-date and reliable with remote-monitoring and anti-virus
Protect your business with data backup & cyber-security
Safeguard your business from data loss, cyber-attacks, viruses, and ransomware with Office 365 Backup and Sophos Security, offering award-winning, industry-leading protection starting at just £5 per month.
✓ Protect your data with automatic daily backups – from Word files and email mailboxes, through to OneDrive and SharePoint websites – preventing data loss from viruses or accidental deletions.
✓ Quickly search for and recover files – and restore data back to a certain time.
✓ Prevent ransomware from encrypting your files with Sophos InterceptX, a robust anti-ransomware solution that detects and blocks threats before they cause damage.
✓ Automatically scan email attachments and links to block malicious content.
✓ Defend against viruses and malware with Sophos EndPoint Protection – automatically blocking and cleaning threats before they wreck havoc on your business.
✓ Encrypt mobile devices & laptops – protecting critical data if devices are lost or stolen.
Latest from the Urban IT Helpdesk
Server or Cloud? Top tips for moving your server data to the cloud
It’s 2025 – Do I Still Need a Server, or Can I Move Everything to the Cloud? As businesses grow, and technology develops, some are starting to ask “Do I still need an on-site server, or should I move everything to the cloud?” The answer depends on factors like cost, security, and performance needs. To […]
10 Tips for choosing an IT Consultant and IT Support provider in 2025
If you’re searching for IT support for your business, one common question is: “What should I look for in an IT support provider?” Two key factors stand out: The company should take a proactive approach rather than just fixing problems when they arise. Your IT provider should be a true business partner, understanding your needs […]
Why choose us?
✓ One easy point of contact for all your IT needs: Whether it’s editing Word & Excel documents, ordering and setting up new laptops, replacing screens, or installing servers, you’ll get the benefits of an in-house IT department without the big costs.
✓ Simple, clear advice: Our Microsoft-certified, DBS-checked experts have years of experience, ensuring you get the best guidance and support every time.
✓ Reach us by phone, email, or live chat: With our remote support tools, we can quickly connect and fix issues as soon as they arise. On average, we resolve problems in just 16 minutes.
✓ Switch IT providers in just 7 days.
✓ Access the latest tech: As certified partners of top tech companies, we offer you the newest software, hardware, and cloud products at exclusive prices.
Customer Reviews
Don’t take our word for it – see what our customers are saying about our award-winning IT Services.
“We’ve used Urban for our computer network support for four years. In that time, we’ve grown from a small business with ten PC’s, through to a multi-site organisation with over a hundred. The fact I can turn to one firm for anything IT is what re-assures me the most – we have critical issues that need resolving ASAP, so need a company that provides round-the-clock support. Likewise, I wanted re-assurance that systems are secure (especially with GDPR), and buying Sophos Security through them makes things easier for us. I’m happy to have a chat with anyone considering them – we literally wouldn’t use anyone else.”
April 2024, Chemicals Manufacturer, 95 employees, Huddersfield
