Grow your business with
Award-winning IT Support
in Halifax, Huddersfield, Leeds & Bradford
✓ Fast and Unlimited IT Support from our Halifax IT team
✓ Secure Cloud IT Solutions to work from anywhere
✓ Switch your IT Support provider seamlessly in just 7 days
✓ 16-minute average fix-time – with industry-leading SLA’s
✓ Fixed-price Pay Monthly or Pay-as-you-go IT Support & Consultancy
✓ Microsoft Partners – offering the latest technology (including Microsoft CoPilot) to grow your business, win new customers and work more productively
Trusted by 100+ businesses across West Yorkshire
Rated EXCELLENT – 4.9 out of 5
(based on independent Google Reviews to February 2025)
All-inclusive IT Support
✓ Fix your costs with all-in-one, fully managed IT Services – at a fraction of the price of a full IT department.
✓ Access the latest technology to help your business grow and work more efficiently
✓ Flexible pay-as-you-go options with affordable pricing for local businesses.
✓ One point-of-contact – whether it’s editing a Word document, setting up new laptops, installing servers, managing email systems, or repairing networks.
✓ Local 24/7 IT Support from our Halifax-based team
✓ Contact us by phone, email or live-chat
✓ Keep IT systems secure, up-to-date and reliable with remote-monitoring and anti-virus
Protect your business with data backup & cyber-security
Safeguard your business from data loss, cyber-attacks, viruses, and ransomware with Office 365 Backup and Sophos Security, offering award-winning, industry-leading protection starting at just £5 per month.
✓ Protect your data with automatic daily backups – from Word files and email mailboxes, through to OneDrive and SharePoint websites – preventing data loss from viruses or accidental deletions.
✓ Quickly search for and recover files – and restore data back to a certain time.
✓ Prevent ransomware from encrypting your files with Sophos InterceptX, a robust anti-ransomware solution that detects and blocks threats before they cause damage.
✓ Automatically scan email attachments and links to block malicious content.
✓ Defend against viruses and malware with Sophos EndPoint Protection – automatically blocking and cleaning threats before they wreck havoc on your business.
✓ Encrypt mobile devices & laptops – protecting critical data if devices are lost or stolen.
Latest from the Urban IT Helpdesk
10 Tips for choosing an IT Consultant and IT Support provider in 2025
If you’re searching for IT support for your business, one common question is: “What should I look for in an IT support provider?” Two key factors stand out: The company should take a proactive approach rather than just fixing problems when they arise. Your IT provider should be a true business partner, understanding your needs […]
Key IT Trends for 2025: A Guide for UK Small Businesses
As we move into 2025, the IT world continues to change quickly, bringing both new opportunities and challenges for businesses. For small businesses in West Yorkshire, keeping up with these changes is crucial to stay competitive, boost efficiency, and strengthen security—all while managing limited budgets. Here’s a look at the top IT trends shaping 2025 […]
Why choose us?
✓ One easy point of contact for all your IT needs: Whether it’s editing Word & Excel documents, ordering and setting up new laptops, replacing screens, or installing servers, you’ll get the benefits of an in-house IT department without the big costs.
✓ Simple, clear advice: Our Microsoft-certified, DBS-checked experts have years of experience, ensuring you get the best guidance and support every time.
✓ Reach us by phone, email, or live chat: With our remote support tools, we can quickly connect and fix issues as soon as they arise. On average, we resolve problems in just 16 minutes.
✓ Switch IT providers in just 7 days.
✓ Access the latest tech: As certified partners of top tech companies, we offer you the newest software, hardware, and cloud products at exclusive prices.
Customer Reviews
Don’t take our word for it – see what our customers are saying about our award-winning IT Services.
“We’ve used Urban for our computer network support for four years. In that time, we’ve grown from a small business with ten PC’s, through to a multi-site organisation with over a hundred. The fact I can turn to one firm for anything IT is what re-assures me the most – we have critical issues that need resolving ASAP, so need a company that provides round-the-clock support. Likewise, I wanted re-assurance that systems are secure (especially with GDPR), and buying Sophos Security through them makes things easier for us. I’m happy to have a chat with anyone considering them – we literally wouldn’t use anyone else.”
April 2024, Chemicals Manufacturer, 95 employees, Huddersfield
