Award-winning IT Support for Businesses & Charities
in Halifax, Huddersfield, Leeds & Bradford
✓ Fast and Unlimited IT Services from our Halifax IT team
✓ Secure Cloud IT & Website Design to work from anywhere
✓ Switch your IT Support provider in just 7 days
✓ 16-minute average fix-time – with industry-leading SLA’s
✓ Fixed-price Pay Monthly or Pay-as-you-go IT Support & Consultancy
✓ Microsoft Partners – with the latest technology (including AI tools & Microsoft CoPilot) to grow your business, win new customers and work smarter
Trusted by 100+ businesses and charities across West Yorkshire
Rated EXCELLENT – 4.9 out of 5
(based on independent Google Reviews to October 2025)
All-inclusive IT Support
✓ Fix your costs with all-in-one, fully managed IT Services – at a fraction of the cost of an IT department
✓ Affordable pay-as-you-go options for small & mid-sized businesses and not-for-profits
✓ Access the latest technology (including Artificial Intelligence) to help your business grow and work productively
✓ One point-of-contact – whether it’s editing a Word document, setting up new laptops, installing servers, managing email systems, or repairing networks.
✓ Round-the-clock 24/7 IT Support from our Halifax-based team
✓ Contact us by phone, email or live-chat
✓ Keep IT systems secure, up-to-date and reliable with remote-monitoring and anti-virus
Protect your business with data backup & cyber-security
Safeguard your business from data loss, cyber-attacks, viruses, and ransomware with Office 365 Backup and Sophos Security – offering award-winning, industry-leading protection starting at just £5 per month.
✓ Protect your data with automatic daily backups – from Word files and email mailboxes, through to OneDrive and SharePoint websites – preventing data loss from viruses or accidental deletions.
✓ Quickly search for and recover files – and restore data back to a certain time.
✓ Prevent ransomware from encrypting your files with Sophos InterceptX, a robust anti-ransomware solution that detects and blocks threats before they cause damage.
✓ Automatically scan email attachments and links to block malicious content.
✓ Defend against viruses and malware with Sophos EndPoint Protection – automatically blocking and cleaning threats before they wreck havoc on your business.
✓ Encrypt mobile devices & laptops – protecting critical data if devices are lost or stolen.
Latest from the Urban IT Helpdesk
Server or Cloud? Explained in plain-English!
Do You Still Need a Server in 2025, or is cloud the way forward? As technology evolves and businesses expand, many are asking: should we keep our on-site server or move everything to the cloud? The answer depends on your budget, security needs, and performance requirements. Here’s a plain-English breakdown from our Halifax-based IT Services […]
How Microsoft Intune helps Yorkshire businesses manage and control their IT devices
Level Up Your Device Management: How Microsoft Intune Can Transform Your Halifax Business From laptops and desktops to smartphones and tablets, managing all the devices your team uses can feel like a full-time job in itself. But what if there was a way to simplify all that, boost your security, and empower your team to […]
Why choose us?
✓ Trusted by 100+ businesses in Yorkshire
✓ One easy point of contact: From editing Word and Excel files to sourcing laptops, fixing screens, and installing servers, you’ll enjoy all the advantages of an in-house IT team—without the hefty price tag.
✓ Simple, plain-English advice: Our Microsoft-certified, DBS-checked experts have years of experience, ensuring you get the best guidance and support every time.
✓ Reach us by phone, email, or live chat: With our remote support tools, we can quickly connect and fix issues as soon as they arise. On average, we resolve problems in just 16 minutes.
✓ Switch IT providers in just 7 days.
✓ Access the latest tech: As certified partners of top tech companies, we offer you the newest software, hardware, and cloud products at exclusive prices.
Trusted throughout West Yorkshire
Don’t take our word for it – see our recent reviews for what our customers are saying
“We’ve used Urban for our computer network support for four years. In that time, we’ve grown from a small business with ten PC’s, through to a multi-site organisation with over a hundred. The fact I can turn to one firm for anything IT is what re-assures me the most – we have critical issues that need resolving ASAP, so need a company that provides round-the-clock support. Likewise, I wanted re-assurance that systems are secure (especially with GDPR), and buying Sophos Security through them makes things easier for us. I’m happy to have a chat with anyone considering them – we literally wouldn’t use anyone else.”
August 2025, Chemicals Manufacturer, 95 employees, Huddersfield
