If you’re searching for IT support for your business, one common question is: “What should I look for in an IT support provider?”
Two key factors stand out:
- The company should take a proactive approach rather than just fixing problems when they arise.
- Your IT provider should be a true business partner, understanding your needs beyond simply offering tech support.
With rapid technological advancements, businesses can improve operations significantly—especially with the rise of remote work and artificial intelligence. Solutions like Microsoft 365 enable employees to work from virtually anywhere, even on mobile devices.
How We Can Help
At Halifax-based Urban IT Support, we understand what businesses typically need from their IT provider. We’ve got over 15 years experience working with companies across Halifax, Bradford, Kirklees and Leeds – and here’s some of our key services that truly make us stand out from the rest!
Rapid Response Times
Businesses operate around the clock, and so should IT support. Our service is available 24/7, 365 days a year, with an average issue resolution time of just 16 minutes—whether on-site or remotely. We’ll happily put you in contact with some of our existing customers for reviews.
User-Friendly Tech Training
We help set up and train your team on platforms like Microsoft 365 and Google Workspace, simplifying communication, data sharing, and virtual meetings so you can work efficiently from anywhere.
Comprehensive Data Security
Protecting your business data is crucial. Our GDPR-compliant UK-based cloud servers, top-tier antivirus software, and cybersecurity audits—including Sophos EndPoint and InterceptX—help safeguard your business against cyber threats.
Seamless Mobile Access
Work securely from any location using mobile devices, ensuring seamless access to emails, company files, and shared information while on the go.
Cutting-Edge Technology, Including AI
Stay ahead of the competition by leveraging the latest technology, such as Microsoft CoPilot, to automate tasks, increase efficiency, and improve profitability—all starting from just £30 per month.
Consistent, Reliable Support
We assign a dedicated IT manager who understands your systems, providing personalized support and proactive improvements—all in plain English, without confusing tech jargon.
One Point of Contact for All IT Needs
We handle everything IT-related, from laptops and servers to phone systems, ensuring your business gets the right technology at competitive prices.
Qualified, Experienced Professionals
Our Microsoft-certified, DBS-checked team members have industry-standard qualifications and years of hands-on experience, ensuring expert problem-solving and system implementation.
What Our Clients Say
We serve businesses across West Yorkshire, from small firms with just two employees to larger companies with over 200 staff, across industries such as manufacturing, retail, construction, and media.
Here’s what our clients say:
“Having a single point of contact for all IT-related issues is incredibly reassuring. Urban IT Support provides round-the-clock assistance whenever we need it.”
“We wanted an IT partner that understands our business and helps us improve efficiency. Urban IT Support successfully managed our Office 365 migration on time and within budget.”
Free IT Audit & Affordable Packages
To assess your IT needs, we offer a free audit that reviews your hardware, servers, phone systems, and security performance.
We also provide three service packages—Essentials, Business, and Premium—starting at just £15 per month.
For a quick quote, visit Urban IT Support or reach out to us:
📞 01422 646465
📧 support@urbanitsupport.com
About Us
Urban IT Support is an award-winning IT provider based in Halifax, serving businesses across West Yorkshire, including Huddersfield, Bradford, and Leeds. Rated among the top IT firms in Yorkshire, we’re here to help—contact us today.